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VOIP Business Benefits

ne of the pillars of maintaining a business is good communication. Traditionally, this is done via telephone. In today's modern era of technology, communication is also largely conducted via computer or, more specifically, the Internet, through email and apps like Skype and FaceTime. The VOIP (Voice Over Internet Protocol) business phone system has proven to be a successful method of traditional phone lines with Internet usage.

What is VOIP?

VOIP stands for Voice Over Internet Protocol. It is a method of transmitting calls across an IP data network (Broadband, DSL)by converting spoken word or sound into digital voice signals and then sending this data across the phone line. VOIP can operate by directly sending signals from an IP phone to a VOIP business phone service provider; it can also function by connecting an ordinary phone to an ATA (Analog Terminal Adapter), or VOIP Gateway, which sends the signal to the service provider via the business phone lines. With VOIP employed, a business phone system can easily consist of two or more computers, telephones, and the internet.

VOIP Advantages

1. Ease of Use

VOIP phones are easier to install and configure than traditional hard-wired landlines. In turn, this increases productivity because the phone system can be set up much faster. Additionally, VOIP business phone systems are easy to troubleshoot when an issue occurs.

2. Flexibility/Mobility

The use of VOIP business phone lines over landlines means that employees are not "chained" to the wall waiting for a call. Similarly, VOIP phones do not interfere with other online tasks such as accessing the Internet or other applications. Employers can also move or travel freely while still being able to make and take calls. Unlike landline and legacy numbers, that have a dedicated line, VOIP numbers can move with the employee. 

3. Productivity/Versatility

VOIP business phones systems are very versatile and offer a variety of communication options. These include being able to hold video conferences and to attach, send, and receive documents and data.

4. Cost Cutter

Unlike costly contracts with landline providers, VOIP business phone service is far more affordable. This can e tied to the ease of installation and troubleshooting,while calls made through the Internet are less expensive, depending on the IP. Even long distance VOIP calls are cheaper than calls made via landline.

5. Integration

VOIP systems can easily integrate with other business or office apps, including Outlook and Office 365. It can also be configured to allows remote phone service. Voicemail delivery via email and click-to-call are just two more of the features offered by VOIP integration.


The use of VOIP in today's businesses have opened the door for a wider range of communication and collaboration. VOIP phones have also seamlessly connected the traditional need for telephone correspondence with current Internet usage. These and other VOIP benefits can be attributed to VOIP's ease of installation and use, making it a cost effective landline alternative.